You may be aware as of the 3rd October 2011 you will not be able to contact the First Aid Approval and Monitoring Section (FAAMS) of the Health & Safety Executive (HSE) by Telephone or E Mail but you will have to write a letter if you require any information if it is not available from the sources below.

HSE say that this change is driven by the need to further improve efficiency and deliver value for taxpayers. The expectation of HSE is that you will first look at the HSE website and if the answer cannot be found there, before then seeking the advice of an appropriately qualified consultant (for example one who is listed on the Occupational Safety and Health Consultants Register (OSHCR) see: . It is expected that it is only when questions cannot be resolved from these sources that people will write in. For information on the issues which FAAMS will respond to see:

The address for all enquiries is: FAAMS
Redgrave Court
Merton Road
L20 7HS

For Approved Training Organisations, or those wishing to become Approved, answers to questions on how to comply with the Training Standard can be found at:

All this information is very good but do you really have the time to look for it?

There is one simple solution contact the Federation of First Aid Training Organisations (FOFATO) by telephone on 0161 494 9045 and ask for Ian Kershaw or visit the website and consider joining the Organisation that already represents almost 400 HSE Approved Training Organisations.

Speak to Ian Kershaw who with his Background, Expertise and Independence (which no other Representative Body can offer) over the past 16 years within the First Aid Industry will be able to answer your questions very quickly.